Subscriptions: cancel a subscription (Stripe)

If you have a Ruzuku Up-and-Comer subscription and your Stripe account is integrated with Ruzuku, you may have set up a subscription for a student. 

Need to cancel a student's Stripe subscription? 

Here's how:

  1. Go to your "Manage Courses" page.
  2. Click on the title of your course.
  3. In the pop-up menu of course information, click on "Overview" in the Students column.

  4. Find the student's listing in the Overview tab of the Students Dashboard. Click on the student's name.
  5. Click on the Payments tab for the student, and then click on the Cancel Subscription button, and then again, when prompted.

Note: Cancelling a subscription is a permanent action and cannot be reversed

The screen will show a confirmation that the subscription has been canceled.

You will also be able to see that the subscription has been canceled on the Overview tab of the Students Management tab.

Note: Deleting a course does not cancel a student's subscription.

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